Some commonly asked questions:

Regarding Orders:

When will I receive my order?

The shipping time might vary depending on your location. You will receive an email regarding the confirmation and dispatch of your order(s) along with the expected time it will take to reach its destination.

How much is the shipping cost?

You don't need to worry about the shipping costs as it's included in the buying prices.

Where are your products made?

Our products are made both locally and internationally. We carefully choose our manufacturing partners to ensure a high quality products.

What is your return policy for cosmetics?

Due to hygiene rules, we only accept returns on unopened, factory-sealed products within 3 days strictly however, you must contact our customer service.

Will the supplier’s logo or price tags be on my package?

No, all orders use blank packaging without external factory invoices or third-party pricing labels.

Can I change or cancel my order after placing it?

You must contact support within 2 hours of ordering to request changes before fulfillment.

Regarding Products:

Are the ingredients safe and regulation-compliant?

Yes, all formulations use safe, standard cosmetic ingredients compliant with major global markets.

What should I do if I experience an allergic reaction?

Discontinue use immediately, rinse with water, and consult your doctor or health professional.